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Join nowTerms of service
Welcome to True Red Co. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services (collectively, the “Services”). By visiting our website or placing an order, you agree to be bound by these Terms.
If you do not agree with these Terms, please do not use our website or purchase our products.
- Store Information True Red Co. is an online apparel and lifestyle brand offering clothing, accessories, and related merchandise.
Business Name: True Red Co. Website: https://trueredco.com Customer Support Email: willpeavy59@gmail.com Business Address: 726 Reddick St, Mishawaka, IN 46544, United States Phone: +1 574-381-8668
2. Eligibility and Account Information
By using our Services, you represent that you are at least the age of majority in your state or province of residence, or that you have permission from a parent or legal guardian.
You agree to provide accurate, current, and complete information when placing an order or creating an account. You are responsible for maintaining the confidentiality of your account information and for activity that occurs under your account.
3. Products and Availability
We make reasonable efforts to display our products, colors, descriptions, and pricing as accurately as possible. However:
• Colors may appear differently depending on your device screen and settings.
• Product photos, mockups, measurements, and descriptions are for general reference and may vary slightly from the final item.
• Product availability is not guaranteed. Items may sell out, be discontinued, or be limited in quantity.
• We reserve the right to correct typographical errors, inaccurate descriptions, pricing errors, or availability information at any time, including after an order has been submitted.
True Red Co. may limit the sale of products or Services to any person, geographic region, or jurisdiction where permitted by law.
4. Orders, Pricing, and Payment
By placing an order, you are making an offer to purchase the products in your cart. An order confirmation does not mean that we have accepted the order. We reserve the right to accept, refuse, cancel, or limit any order for reasons including suspected fraud, unauthorized resale, incorrect pricing, inventory limitations, or violations of these Terms.
All prices are shown in U.S. dollars unless otherwise stated. Prices, promotions, and product availability may change without notice.
You agree to provide current, complete, and accurate payment and billing information. By submitting payment information, you confirm that you are authorized to use the selected payment method.
If an order is canceled after payment has been captured, we will issue a refund to the original payment method.
5. Shipping and Delivery
Shipping and delivery estimates are provided for convenience and are not guaranteed unless expressly stated otherwise. You are responsible for providing a complete and accurate shipping address at checkout.
True Red Co. will make reasonable efforts to ship orders within the stated processing and shipping timeframes. If we cannot ship your order within the promised timeframe—or, if no timeframe is stated, within the applicable legal period—we will notify you and provide the available options, which may include accepting a delay or canceling for a refund.
Once an order is transferred to the carrier, delivery timing and carrier delays are outside our direct control. If tracking confirms delivery to the address provided at checkout, True Red Co. is not responsible for theft, loss, or damage occurring after delivery. Customers should contact the carrier and, where appropriate, local authorities for assistance.
6. Returns, Refunds, and Exchanges
Our Return & Refund Policy is incorporated into these Terms. Please review it before making a purchase.
In summary, eligible items may be returned within the stated return period if they meet the condition requirements in our Return & Refund Policy. Certain items, including final-sale, custom, made-to-order, or personalized merchandise, may not be eligible for return except where an item is damaged, defective, or incorrect.
7. Preorders and Made-to-Order Items
If True Red Co. offers preorder, custom, personalized, or made-to-order items, the estimated production and delivery dates are estimates only. We will communicate material delays and provide any rights or options required by applicable law.
Preorder and made-to-order items may be final sale if clearly identified as such before purchase, except where required by law or where an item arrives damaged, defective, or incorrect.
8. Intellectual Property
All content on this website—including the True Red Co. name, logos, trademarks, product names, designs, artwork, photographs, graphics, text, videos, and site layout—is owned by or licensed to True Red Co. and is protected by applicable intellectual-property laws.
You may use the website for personal, non-commercial shopping purposes only. You may not copy, reproduce, modify, distribute, publish, display, sell, or exploit any website content or product design without prior written permission from True Red Co.
9. Prohibited Uses
You agree not to use the Services to:
• Violate any applicable law, regulation, or third-party right.
• Submit false, misleading, or fraudulent information.
• Interfere with the security, functionality, or operation of the website.
• Attempt unauthorized access to our systems, accounts, customer information, or payment systems.
• Use bots, scrapers, data-mining tools, or automated methods to access the website without permission.
• Resell products in a deceptive, unauthorized, or misleading way.
• Upload or transmit harmful code, viruses, or malicious content.
• Harass, threaten, defame, or discriminate against True Red Co., our customers, or our team.
We may suspend or terminate access to our Services for conduct we reasonably believe violates these Terms or applicable law.
10. User Content and Reviews
If you submit reviews, photos, videos, comments, testimonials, or other content to us or tag True Red Co. on social media, you represent that you have the right to share that content.
By submitting content directly to us, you grant True Red Co. a non-exclusive, worldwide, royalty-free, transferable, sublicensable license to use, reproduce, display, distribute, adapt, and share that content for marketing, promotional, and business purposes. You retain ownership of your original content.
We may remove content that is unlawful, misleading, offensive, infringing, or otherwise inconsistent with these Terms.
11. Disclaimer of Warranties
To the fullest extent permitted by law, the website and Services are provided on an “as is” and “as available” basis. We do not guarantee that the website will be uninterrupted, error-free, secure, or free from harmful components.
Except where prohibited by law, True Red Co. disclaims all express or implied warranties, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
Nothing in these Terms limits any consumer warranty or right that cannot be legally excluded.
12. Limitation of Liability
To the fullest extent permitted by law, True Red Co. and its owners, employees, contractors, suppliers, and affiliates will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of the Services or purchase of products.
To the extent liability cannot be excluded, our total liability for any claim related to an order or the Services will not exceed the amount you paid to True Red Co. for the product or Service giving rise to the claim.
Some jurisdictions do not permit certain warranty disclaimers or limitations of liability, so parts of this section may not apply to you.
13. Indemnification
You agree to defend, indemnify, and hold harmless True Red Co. and its owners, employees, contractors, affiliates, and service providers from claims, damages, losses, liabilities, and expenses—including reasonable attorney fees—arising out of your breach of these Terms, misuse of the Services, violation of law, or infringement of another person’s rights.
14. Governing Law
These Terms and any dispute arising from them are governed by the laws of the State of Indiana, without regard to conflict-of-law principles.
Where permitted by law, you agree that disputes will be brought exclusively in the state or federal courts located in Indiana. Nothing in this section prevents a consumer from bringing a claim in a court or forum where they have a non-waivable legal right to do so.
15. Changes to These Terms
We may update these Terms from time to time. The revised version will be posted on this page with an updated Effective Date. Your continued use of the website after the updated Terms are posted means you accept the revised Terms.
16. Contact Us
If you have questions about these Terms, contact:
True Red Co. 726 Reddick St, Mishawaka, IN 46544, United States Email: willpeavy59@gmail.com Phone: +1 574-381-8668 Website: https://trueredco.com